FAQs
Care
Wipe with a soft, lightly damp cloth. Avoid the use of chemicals and household cleaners as they might damage the finish.
Shipping
Local clients (Southern California): We can provide in person delivery for a flat rate of $150.
Otherwise, our products ship nationwide. Large items are carefully packaged in a custom crate and sent by Freight. Please contact us prior to ordering for a shipping quote. Freight shipping cost and details will be drafted upon completion of your order.
Returns & Exchanges
All sales are final as each item is made to order.
If your product arrives damaged, please contact us immediately via email to file a claim with images and a description of your claim. We will work diligently to resolve it.
Email: inquire@terraformadesigns.com
Custom Orders
Feel free to reach out to discuss customization requests on our collection items and beyond.
Privacy
To fulfill your order we will need your name, address, telephone number and email address. All your data is kept safe and will not be given or sold to any other parties. All payment information is entered through an encrypted and secure ssl line via stripe. Neither our company nor any others will be able to read or retract your data.
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